Monday, January 6, 2020

The Factors That Affect Interpersonal Communication

Communication is essential within healthcare as the transmission of information is vital to the health outcomes of the clients. Interpersonal communication is the process by which people exchange information, feelings and meaning through verbal and non-verbal messages: it is face to face communication. Throughout this essay the author will explore and discuss the factors that affect interpersonal communication and clarify these with examples in which they consider to be essential to achieve Competency 9 in ANMAC National Competency Standards (2006). Exploration of how to maintain professional standards to ensure quality of care for patients/clients and how to care for self and peers in regards to inter-professional collaboration. It will also be discussed how advanced communication/negotiation skills can be used by nurses to promote inter-professional collaboration. The author will also provide a summary of the covered topic at the end to conclude the essay. There are many factors that affect interpersonal communication. Due to Australia being multi-cultural society in regards to the various ethnic backgrounds and while English is Australia’s national language, the cultural diversity within the population has resulted in over 300 languages being spoken throughout the country according to the Australian Bureau of Statistics, 2013. Most Australians are immigrants who have arrived during the past two centuries from more than 200 countries and have brought practices of theirShow MoreRelatedInterpersonal Communication Essay1498 Words   |  6 PagesInterpersonal communication is the most important kind of communication. It happens when two individuals are in a close proximity to each other, and they are able to provide immediate feedback to one another. IPC (interpersonal communication) is the way we express our thoughts, feelings, and ideas to the people around us. 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